Follow these simple steps to permanently delete your VaxBuddy account and all associated data. This action cannot be undone.
Follow these 5 simple steps to delete your account
Open the VaxBuddy app on your device and sign in using your registered email address and password. Make sure you're logged into the correct account that you want to delete.
Once logged in, tap on the menu icon (☰) or your profile picture in the top-right corner of the app. From the dropdown menu, select 'Settings' to access your account preferences.
In the Settings menu, look for the 'Account' or 'Profile' section. Tap on 'Edit Profile' or 'Account Settings' to access your personal information and account management options.
Scroll down to the bottom of the Edit Profile page. You'll find a red 'Delete Account' button in the danger zone section. This button is intentionally placed at the bottom to prevent accidental deletion.
A confirmation dialog will appear asking you to confirm the account deletion. Read the warning message carefully, as this action is permanent and cannot be undone. Type 'DELETE' in the confirmation field and tap 'Confirm' to proceed with the deletion.
Once you delete your account, all your data including vaccination records, reminders, and personal information will be permanently removed and cannot be recovered.
Account deletion is processed immediately. However, it may take up to 30 days for all data to be completely removed from our backup systems.
There is no way to recover a deleted account. If you change your mind, you'll need to create a new account and re-enter all your information.
Before deleting your account, consider these alternatives: 1) Temporarily disable notifications if you're overwhelmed by reminders, 2) Contact our support team if you're experiencing technical issues, 3) Export your vaccination data before deletion if you need it for medical records.
You can export your vaccination data before deleting your account. Go to Settings > Data & Privacy > Export Data. This will generate a PDF file with all your vaccination records that you can save for your medical records.
If you're having trouble with the deletion process or have questions about your account, please contact our support team at support@vaxbuddy.com or call us at +1 (555) 123-4567. We're here to help!